proviso. supplies holistic solutions to the problems
and issues its clients face when developing marketing initiatives. The main emphasis is on success factors within marketing:
Innovation, communication and customer retention.

Our core competency is the travel, transportation, tourism and logistics sector - with broad knowledge
of target groups and markets, operational know-how and many years' project experience.

We make use of hard facts, tried & tested methods, and qualitative & quantitative market research procedures – with state-of-the-art tools and research approaches.

The starting point for all of this is always our client's individual issue, while the outcome is a set of recommendations which they can directly implement in practice.

We're there to support you in every phase – right through to implementation.

proviso. market research and marketing consulting.



Latest news:

Award for Geldhauser - Die Münchner Busreisen

Our client Geldhauser Reisen won the "Red Bus 2014" award for tour operator and partner catalogues presented by the RDA - International Coach Tourism Federation during the RDA-Workshop in Cologne. Congratulations! We take particular pride in being part of the team.  

Current trends in tourism: Customer satisfaction and customer retention, flexibility and individual travel, plus the internet – initial findings from the 2013 "Erfolgsbarometer".

proviso. and Wendlandt GmbH are packaging their consultancy offering for the tourism sector
Joint offer for corporate management in the tourism industry geared toward customers and markets.

2013 "Erfolgsbarometer":  service quality and customer orientation among tour operators
proviso. is yet again supporting tour operators in Germany, Austria, and Switzerland in their efforts to improve customer satisfaction. 2013 saw more than 20 companies with approx. 20,000 travelers participate in this sector benchmarking.

Collaboration with Wendlandt Unternehmensberatung
proviso. is collaborating with Wendlandt Unternehmensberatung, one of the leading consultancies for local public transportation and coach tourism in German-speaking countries

© 2015, proviso. fact-based marketing consulting.
Picture: © Kutay Tanir/Photodisc/Getty Images